5

Excellent service!

1

Did not have a good experience. Took my car in for repairs that ended up not being covered by my warranty. So I came back to get my car and paid $150 for the diagnostic test. However, the car was not returned to me in the same condition. Very disappointed that they didn't take responsibility. I have a video of the issue before I dropped it off, but somehow it wasn't their fault. I chose this shop because of the reviews, unfortunately, I didn't have the same good experience as others. Updated to add- Burdick quoted me almost $500 for this repair, took it to another shop and got it repaired for $125 out the door. Will never, ever recommend or return to this establishment.

Hi Jen, Thank you for the feedback and I'm truly sorry you did not have a good experience at our shop. Our goal every time is to exceed expectations and your feedback will help us get better. It sounds like we failed you this time and didn't communicate as well as we could have. We would love to make it right and left you a voicemail this morning. Please call us at 972-548-8708 at your convenience. Sincerely, Earl Burdick

- Burdick Auto Solutions
5

If you want the best, trustworthy, and reasonable service you have got to go to Burdick Auto Solutions!! They are the best in the business! I will not use any other auto shop and highly recommend you give them the opportunity to serve you!!

5

There’s a really great team here that has handled all of our families car repair and needs! As an Alfa Romeo owner, I was particularly impressed with the care and knowledge of my car!!

5

Best mechanic I’ve gone to. Everyone I’ve dealt with is super straightforward and honest, and they’ve been great for a Mercedes, Volkswagen, and Subaru.

Thank you for the great review Jed! We appreciate your business and for taking the time to leave this great review. Sincerely, Earl Burdick

- Burdick Auto Solutions
5

We have used Burdicks for a few years. I trust them.

5

The folks at Burdick Auto are professional and thorough and absolutely stand behind their work. We had a complicated job with a complete engine swap which they handled with perfection. We had the vehicle in for different service and the technician noticed a problem with a hose and fixed it under warranty. Finding an auto repair shop which operates with integrity is not easy these days but we know we can count on Burdick to take care of us and our vehicles.

5

The folks at Burdick Auto are professional and thorough and absolutely stand behind their work. We had a complicated job with a complete engine swap which they handled with perfection. We had the vehicle in for different service and the technician noticed a problem with a hose and fixed it under warranty. Finding an auto repair shop which operates with integrity is not easy these days but we know we can count on Burdick to take care of us and our vehicles.

Thank you so much Mike! We are in business to help people and we stand behind everything we do. Honesty is not optional here and we appreciate the recognition. Sincerely, Earl Burdick

- Burdick Auto Solutions
5

As always things went very well - like the new remodel job - clean and neat!!!!!

5

I needed a fairly extensive repair on my BMW 335IS. My repair was done very professionally and my car is running like a GEM! This facility has qualified European auto tech and I feel confident bringing my vehicle to this location!